Titusville Farm

titusville.farm

Effective Date: June 4, 2025

Thank you for visiting Titusville Farm. We are committed to protecting your privacy and being transparent about how we collect and use your information. This Privacy Policy explains what information we collect when you visit our website or sign up for our communications, how we use it, and your choices regarding that information.

1. Information We Collect

We collect the following personal information when you voluntarily provide it to us — for example, when you sign up for our email list, SMS updates, CSA membership, or contact us directly:

• Name

• Email address

• Phone number

We do not collect payment information, government-issued IDs, or sensitive personal data through our website.

We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, and general location data (e.g., city or region) through cookies or analytics tools. This information is used only in aggregate and cannot identify you personally.

2. How We Use Your Information

We use the information you provide solely for the purposes you consent to, including:

• Sending email newsletters, farm updates, seasonal news, and promotional offers

• Sending SMS/text message updates about events, U-Pick availability, CSA reminders, and farm news

• Responding to inquiries or customer service requests

• Improving our website and communications based on general usage patterns

We will never sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Email Marketing

By providing your email address and opting in, you consent to receive marketing emails from Titusville Farm. These may include:

• Farm news and seasonal updates

• Event announcements (e.g., U-Pick openings, pop-ups, Strawberry Salute)

• CSA membership information and early access offers

• Promotions and special offers

You may unsubscribe from our email list at any time by clicking the "Unsubscribe" link at the bottom of any email, or by contacting us directly at hello@titusville.farm. We will process your request promptly.

4. SMS / Text Message Marketing

By providing your phone number and opting in to SMS communications, you consent to receive recurring automated text messages from Titusville Farm. Message frequency may vary. Message and data rates may apply.

SMS messages may include:

• Event reminders and U-Pick season updates

• Time-sensitive farm news or weather-related changes

• CSA pickup reminders

• Special offers and promotions

To opt out of SMS messages at any time, reply STOP to any text message you receive from us. After opting out, you will receive a single confirmation message and no further texts. To opt back in, reply START. For help, reply HELP or contact us at sales@titusville.farm.

Your consent to receive SMS messages is not a condition of any purchase. We will not share your phone number with third parties for marketing purposes.

5. How We Share Your Information

We do not sell or trade your personal information. We may share it only in the following limited circumstances:

• With trusted service providers (e.g., email marketing platforms, SMS delivery services) who process data on our behalf and are contractually obligated to keep it confidential

• When required by law, court order, or other legal process

• To protect the rights, safety, or property of Titusville Farm or our customers

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you request removal of your information, we will delete or anonymize it within a reasonable timeframe, except where we are required to retain it by law.

7. Your Rights (New York Residents)

As a New York resident, you have the following rights regarding your personal information:

• The right to know what personal information we have collected about you

• The right to request correction of inaccurate information

• The right to request deletion of your personal information

• The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at sales@titusville.farm. We will respond to your request within 30 days.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and gather aggregate analytics. Cookies are small files stored on your device that help us understand how visitors use our site.

You can control cookie settings through your browser. Disabling cookies may affect some features of our website, but will not prevent you from accessing content.

9. Children's Privacy

Our website and marketing communications are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites (for example, social media platforms). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or subscription to our communications after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Titusville Farm
titusville.farm
sales@titusville.farm

We are happy to help and will respond to all inquiries as promptly as possible.